/* Plateforme de signalement — La Banque Outarde
   Charte 2023 : Bleu Profond #173557, Bleu Outarde #3580c3, Ocre #b99230,
   gris textes #485156 / #706f6f / #878787, gris clair #ededed.
   Titres : Futura ; texte de labeur : Roboto Condensed (polices du poste,
   aucune police distante : rien ne doit trahir la visite à un tiers). */

:root {
  --navy: #173557;
  --navy-2: #10263f;
  --blue: #3580c3;
  --blue-soft: #e8f1fa;
  --ocre: #b99230;
  --ocre-soft: #f6efdd;
  --ink: #1d2a36;
  --g1: #485156;
  --g2: #706f6f;
  --g3: #878787;
  --line: #e1e4e7;
  --mist: #ededed;
  --paper: #f7f7f5;
  --white: #ffffff;
  --ok: #1f7a5a;
  --err: #b3362b;
  --radius: 14px;
  --shadow: 0 1px 2px rgba(23, 53, 87, .06), 0 10px 30px -12px rgba(23, 53, 87, .22);
  --f-title: Futura, "Futura Std", "Futura PT", "Century Gothic", "Avenir Next", "Trebuchet MS", sans-serif;
  --f-text: "Roboto Condensed", "Arial Narrow", "Helvetica Neue", Helvetica, Arial, sans-serif;
  --f-mono: ui-monospace, "SF Mono", Menlo, Consolas, monospace;
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; scroll-behavior: smooth; }
body {
  margin: 0; background: var(--paper); color: var(--ink);
  font: 400 17px/1.6 var(--f-text);
  -webkit-font-smoothing: antialiased;
  display: flex; flex-direction: column; min-height: 100vh;
}
main { flex: 1; outline: none; }
img { max-width: 100%; height: auto; display: block; }
a { color: var(--blue); text-underline-offset: 3px; }
h1, h2, h3 { font-family: var(--f-title); color: var(--navy); line-height: 1.15; margin: 0 0 .5em; font-weight: 700; letter-spacing: -.005em; }
h1 { font-size: clamp(30px, 5vw, 50px); }
h2 { font-size: clamp(24px, 3.2vw, 32px); }
h3 { font-size: 19px; }
p { margin: 0 0 1em; }
.wrap { width: 100%; max-width: 1120px; margin: 0 auto; padding: 0 28px; }
.narrow { max-width: 820px; }
.hidden { display: none !important; }
.skip { position: absolute; left: -999px; top: 8px; background: var(--navy); color: #fff; padding: 8px 14px; border-radius: 8px; z-index: 100; }
.skip:focus { left: 8px; }
:focus-visible { outline: 3px solid var(--ocre); outline-offset: 2px; border-radius: 4px; }

.kicker {
  font: 600 12.5px/1 var(--f-title); letter-spacing: .22em; text-transform: uppercase;
  color: var(--ocre); display: inline-flex; align-items: center; gap: 10px; margin-bottom: 18px;
}
.kicker::before { content: ""; width: 28px; height: 2px; background: currentColor; }

/* ---------- Barre haute ---------- */
.topbar { background: var(--white); border-bottom: 1px solid var(--line); position: sticky; top: 0; z-index: 30; }
.topbar-in { display: flex; align-items: center; gap: 20px; min-height: 76px; }
.brand { display: flex; align-items: center; gap: 14px; text-decoration: none; color: var(--navy); }
.brand img { width: 96px; }
.brand-sep { width: 1px; height: 38px; background: var(--line); }
.brand-txt { font: 600 12px/1.25 var(--f-title); letter-spacing: .16em; text-transform: uppercase; color: var(--g1); }
.mainnav { margin-left: auto; display: flex; gap: 4px; }
.mainnav a {
  text-decoration: none; color: var(--g1); font: 500 15px var(--f-title); padding: 10px 14px; border-radius: 10px;
  position: relative;
}
.mainnav a:hover { color: var(--navy); background: var(--paper); }
.mainnav a.active { color: var(--navy); }
.mainnav a.active::after { content: ""; position: absolute; left: 14px; right: 14px; bottom: 4px; height: 2px; background: var(--ocre); }
.quickexit {
  border: 1px solid var(--line); background: var(--white); color: var(--g1); border-radius: 999px;
  font: 600 13px var(--f-title); padding: 8px 14px; cursor: pointer; white-space: nowrap;
}
.quickexit:hover { border-color: var(--err); color: var(--err); }
.quickexit kbd {
  margin-left: 6px; padding: 2px 6px; border: 1px solid var(--line); border-radius: 6px;
  font: 500 11px var(--f-title); color: var(--g2); background: var(--paper);
}
/* Raccourci clavier : affiché seulement sur les appareils avec clavier et souris. */
.kbd-only { display: none; }
@media (hover: hover) and (pointer: fine) { .kbd-only { display: inline; } }
.exit-tip { display: flex; gap: 10px; align-items: baseline; margin: 26px 0 0; font-size: 15px; color: #a9b8c9; max-width: 52ch; }
.exit-tip b { color: #dfe7f0; font-weight: 600; }
.exit-tip kbd {
  padding: 1px 7px; border: 1px solid rgba(255, 255, 255, .3); border-radius: 6px;
  font: 500 13px var(--f-title); color: #dfe7f0; background: rgba(255, 255, 255, .08);
}

/* ---------- Boutons ---------- */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 10px;
  font: 600 16px var(--f-title); letter-spacing: .01em; text-decoration: none; cursor: pointer;
  border: 0; border-radius: 12px; padding: 15px 24px; transition: transform .15s ease, background .15s ease, box-shadow .15s ease;
}
.btn:active { transform: translateY(1px); }
.btn-primary { background: var(--ocre); color: var(--white); box-shadow: 0 8px 20px -10px rgba(185, 146, 48, .9); }
.btn-primary:hover { background: #a7822a; }
.btn-navy { background: var(--navy); color: var(--white); }
.btn-navy:hover { background: var(--navy-2); }
.btn-ghost { background: transparent; color: var(--navy); border: 1.5px solid var(--line); }
.btn-ghost:hover { border-color: var(--navy); }
.btn-light { background: rgba(255, 255, 255, .1); color: var(--white); border: 1.5px solid rgba(255, 255, 255, .35); }
.btn-light:hover { background: rgba(255, 255, 255, .18); }
.btn[disabled] { opacity: .45; cursor: not-allowed; box-shadow: none; }
.btn .arrow { transition: transform .2s ease; }
.btn:hover .arrow { transform: translateX(3px); }
.linkbtn { background: none; border: 0; padding: 0; color: var(--blue); font: inherit; text-decoration: underline; text-underline-offset: 3px; cursor: pointer; }

/* ---------- Héros (motif des rayons du logo) ---------- */
.hero { position: relative; overflow: hidden; background: var(--navy); color: #dfe7f0; isolation: isolate; }
.hero::after {
  content: ""; position: absolute; inset: auto 0 0 0; height: 4px;
  background: linear-gradient(90deg, var(--ocre) 0 33%, var(--blue) 33% 66%, var(--navy-2) 66%);
}
.rays { position: absolute; z-index: -1; right: -180px; top: 50%; width: 900px; height: 900px; transform: translateY(-46%); opacity: .9; }
.rays line { stroke-width: 2; stroke-linecap: round; }
.hero-in { padding: 88px 16px 96px; display: grid; grid-template-columns: minmax(0, 1.15fr) minmax(0, .85fr); gap: 48px; align-items: center; }
.hero h1 { color: var(--white); max-width: 15ch; }
.hero h1 em { font-style: normal; color: var(--ocre); }
.hero .lead { font-size: 20px; line-height: 1.55; max-width: 52ch; color: #c9d5e3; margin: 18px 0 32px; }
.hero-cta { display: flex; flex-wrap: wrap; gap: 14px; }
.hero-card {
  background: rgba(255, 255, 255, .06); border: 1px solid rgba(255, 255, 255, .14); border-radius: var(--radius);
  padding: 26px; backdrop-filter: blur(6px);
}
.hero-card h3 { color: var(--white); font-size: 16px; letter-spacing: .04em; }
.hero-card ul { list-style: none; margin: 14px 0 0; padding: 0; display: grid; gap: 14px; }
.hero-card li { display: grid; grid-template-columns: 28px 1fr; gap: 12px; font-size: 16px; line-height: 1.45; color: #d5dfea; }
.hero-card li b { color: var(--white); font-weight: 600; display: block; }
.dot-ico { width: 28px; height: 28px; border-radius: 50%; display: grid; place-items: center; background: rgba(185, 146, 48, .18); color: var(--ocre); font: 700 14px var(--f-title); }

.reveal { opacity: 0; transform: translateY(14px); animation: rise .7s cubic-bezier(.2, .7, .2, 1) forwards; }
.d1 { animation-delay: .05s; } .d2 { animation-delay: .15s; } .d3 { animation-delay: .25s; } .d4 { animation-delay: .35s; }
@keyframes rise { to { opacity: 1; transform: none; } }
@media (prefers-reduced-motion: reduce) { .reveal { animation: none; opacity: 1; transform: none; } html { scroll-behavior: auto; } }

/* ---------- Sections ---------- */
.section { padding: 80px 0; }
.section.alt { background: var(--white); border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); }
.section-head { max-width: 680px; margin-bottom: 40px; }
.section-head p { color: var(--g1); font-size: 18px; }

.guarantees { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }
.gcard { background: var(--white); border: 1px solid var(--line); border-radius: var(--radius); padding: 28px; position: relative; }
.gcard::before { content: ""; position: absolute; left: 28px; top: 0; width: 44px; height: 3px; background: var(--ocre); }
.gcard .num { font: 700 13px var(--f-title); color: var(--blue); letter-spacing: .12em; }
.gcard h3 { margin-top: 12px; }
.gcard p { color: var(--g1); margin: 0; font-size: 16px; }

.audiences { display: grid; grid-template-columns: repeat(4, 1fr); gap: 1px; background: var(--line); border: 1px solid var(--line); border-radius: var(--radius); overflow: hidden; }
.audiences > div { background: var(--white); padding: 24px; }
.audiences h3 { font-size: 17px; }
.audiences p { color: var(--g1); font-size: 15.5px; margin: 0; }

.steps { counter-reset: s; display: grid; grid-template-columns: repeat(4, 1fr); gap: 28px; }
.steps li { list-style: none; position: relative; padding-top: 58px; }
.steps li::before {
  counter-increment: s; content: counter(s, decimal-leading-zero); position: absolute; top: 0; left: 0;
  font: 700 38px/1 var(--f-title); color: var(--blue); opacity: .9;
}
.steps li::after { content: ""; position: absolute; top: 18px; left: 64px; right: -20px; height: 1px; background: repeating-linear-gradient(90deg, var(--g3) 0 4px, transparent 4px 9px); }
.steps li:last-child::after { display: none; }
.steps p { color: var(--g1); font-size: 16px; margin: 0; }
.steps-list { padding: 0; margin: 0; }

.cat-cloud { display: flex; flex-wrap: wrap; gap: 10px; }
.cat-cloud span { background: var(--white); border: 1px solid var(--line); border-radius: 999px; padding: 8px 16px; font-size: 15.5px; color: var(--g1); }

.notice {
  display: grid; grid-template-columns: 6px 1fr; gap: 18px; background: var(--blue-soft); border-radius: var(--radius);
  padding: 22px 24px; color: var(--g1); font-size: 16px;
}
.notice::before { content: ""; background: var(--blue); border-radius: 6px; }
.notice.ocre { background: var(--ocre-soft); }
.notice.ocre::before { background: var(--ocre); }
.notice.err { background: #fbeceb; } .notice.err::before { background: var(--err); }
.notice strong { color: var(--navy); }
.notice p:last-child { margin: 0; }

/* ---------- Pages intérieures ---------- */
.pagehead { background: var(--navy); color: #c9d5e3; padding: 48px 0 52px; position: relative; overflow: hidden; isolation: isolate; }
.pagehead .rays { width: 620px; height: 620px; right: -160px; opacity: .6; }
.pagehead h1 { color: var(--white); font-size: clamp(28px, 4vw, 40px); margin: 0; }
.pagehead p { margin: 10px 0 0; max-width: 60ch; }

.panel { background: var(--white); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); padding: 36px; margin-top: -28px; position: relative; }

/* Progression de l'assistant */
.progress { display: flex; gap: 6px; margin: 0 0 32px; padding: 0; list-style: none; }
.progress li { flex: 1; }
.progress .bar { height: 4px; border-radius: 4px; background: var(--mist); overflow: hidden; }
.progress .bar i { display: block; height: 100%; width: 0; background: var(--blue); transition: width .35s ease; }
.progress li.done .bar i, .progress li.current .bar i { width: 100%; }
.progress li.current .bar i { background: var(--ocre); }
.progress .lbl { display: block; margin-top: 8px; font: 600 12px var(--f-title); letter-spacing: .08em; text-transform: uppercase; color: var(--g3); }
.progress li.current .lbl, .progress li.done .lbl { color: var(--navy); }

.step-title { margin-bottom: 6px; }
.step-sub { color: var(--g1); margin-bottom: 26px; }

/* Choix en cartes */
.choices { display: grid; gap: 14px; }
.choices.two { grid-template-columns: repeat(2, 1fr); }
.choice { position: relative; display: block; cursor: pointer; }
.choice input { position: absolute; opacity: 0; pointer-events: none; }
.choice .c {
  display: grid; grid-template-columns: 22px 1fr; gap: 14px; align-items: start;
  border: 1.5px solid var(--line); border-radius: 12px; padding: 18px 20px; background: var(--white);
  transition: border-color .15s ease, background .15s ease, box-shadow .15s ease;
}
.choice .radio { width: 22px; height: 22px; border-radius: 50%; border: 2px solid var(--g3); margin-top: 2px; position: relative; }
.choice b { display: block; font: 600 17px/1.3 var(--f-title); color: var(--navy); }
.choice small { display: block; color: var(--g2); font-size: 15px; margin-top: 4px; line-height: 1.4; }
.choice:hover .c { border-color: var(--blue); }
.choice input:checked + .c { border-color: var(--navy); background: #f5f8fb; box-shadow: inset 0 0 0 1px var(--navy); }
.choice input:checked + .c .radio { border-color: var(--navy); }
.choice input:checked + .c .radio::after { content: ""; position: absolute; inset: 3px; border-radius: 50%; background: var(--ocre); }
.choice input:focus-visible + .c { outline: 3px solid var(--ocre); outline-offset: 2px; }

/* Champs */
.field { margin-bottom: 22px; }
.field label, .field .label { display: block; font: 600 15.5px var(--f-title); color: var(--navy); margin-bottom: 4px; }
.field .opt { font: 400 13px var(--f-text); color: var(--g3); margin-left: 6px; }
.field .help { color: var(--g2); font-size: 15px; margin: 0 0 8px; }
.input, textarea, select {
  width: 100%; font: 400 17px/1.5 var(--f-text); color: var(--ink); background: var(--white);
  border: 1.5px solid #cfd5da; border-radius: 10px; padding: 12px 14px; transition: border-color .15s, box-shadow .15s;
}
textarea { min-height: 170px; resize: vertical; }
.input:focus, textarea:focus, select:focus { outline: none; border-color: var(--blue); box-shadow: 0 0 0 4px rgba(53, 128, 195, .15); }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0 20px; }
.counter { text-align: right; font-size: 13px; color: var(--g3); margin-top: 4px; }
.counter.low { color: var(--err); }
.segmented { display: inline-flex; border: 1.5px solid #cfd5da; border-radius: 10px; overflow: hidden; }
.segmented label { margin: 0; cursor: pointer; }
.segmented input { position: absolute; opacity: 0; }
.segmented span { display: block; padding: 10px 18px; font: 500 15px var(--f-title); color: var(--g1); border-right: 1px solid #cfd5da; }
.segmented label:last-child span { border-right: 0; }
.segmented input:checked + span { background: var(--navy); color: var(--white); }
.segmented input:focus-visible + span { outline: 3px solid var(--ocre); outline-offset: -3px; }

.checkline { display: grid; grid-template-columns: 22px 1fr; gap: 12px; align-items: start; cursor: pointer; font-size: 16px; color: var(--g1); }
.checkline input { width: 20px; height: 20px; margin: 3px 0 0; accent-color: var(--navy); }

/* Dépôt de fichiers */
.drop {
  border: 1.5px dashed #b9c2ca; border-radius: 12px; padding: 26px; text-align: center; color: var(--g1);
  background: var(--paper); cursor: pointer; transition: border-color .15s, background .15s;
}
.drop:hover, .drop.over { border-color: var(--blue); background: var(--blue-soft); }
.drop b { color: var(--navy); font-family: var(--f-title); }
.drop small { display: block; color: var(--g3); margin-top: 6px; font-size: 14px; }
.filelist { list-style: none; padding: 0; margin: 12px 0 0; display: grid; gap: 8px; }
.filelist li { display: flex; align-items: center; gap: 12px; background: var(--white); border: 1px solid var(--line); border-radius: 10px; padding: 10px 14px; font-size: 15.5px; }
.filelist .name { flex: 1; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: var(--ink); }
.filelist .size { color: var(--g3); font-size: 14px; }
.filelist button { border: 0; background: none; color: var(--err); cursor: pointer; font: 600 14px var(--f-title); }

.wizard-nav { display: flex; justify-content: space-between; align-items: center; gap: 14px; margin-top: 34px; padding-top: 24px; border-top: 1px solid var(--line); }
.formerror { color: var(--err); font-size: 15.5px; margin: 16px 0 0; min-height: 1px; }

/* Récapitulatif */
.recap { border: 1px solid var(--line); border-radius: 12px; overflow: hidden; }
.recap div { display: grid; grid-template-columns: 210px 1fr; gap: 16px; padding: 13px 18px; border-bottom: 1px solid var(--line); font-size: 16px; }
.recap div:last-child { border-bottom: 0; }
.recap dt { color: var(--g2); font: 600 14px var(--f-title); letter-spacing: .02em; }
.recap dd { margin: 0; color: var(--ink); white-space: pre-wrap; word-break: break-word; }

/* ---------- Reçu (ticket perforé) ---------- */
.receipt-wrap { max-width: 640px; margin: 0 auto; }
.ticket { position: relative; background: var(--white); border-radius: 18px; box-shadow: var(--shadow); overflow: hidden; }
.ticket-top { background: var(--navy); color: #cfdbe8; padding: 30px 32px 34px; position: relative; overflow: hidden; isolation: isolate; }
.ticket-top .rays { width: 460px; height: 460px; right: -150px; opacity: .55; }
.ticket-top h2 { color: var(--white); margin: 10px 0 6px; }
.seal { width: 54px; height: 54px; border-radius: 50%; display: grid; place-items: center; background: var(--ocre); color: var(--white); font-size: 26px; box-shadow: 0 0 0 6px rgba(185, 146, 48, .25); }
.perf { position: relative; height: 26px; background: var(--white); }
.perf::before { content: ""; position: absolute; left: 22px; right: 22px; top: 12px; border-top: 2px dashed var(--line); }
.perf::after, .perf i { content: ""; position: absolute; top: 0; width: 26px; height: 26px; border-radius: 50%; background: var(--paper); }
.perf::after { right: -13px; } .perf i { left: -13px; }
.ticket-body { padding: 8px 32px 32px; }
.codebox { border: 1px solid var(--line); border-radius: 12px; padding: 16px 18px; margin-bottom: 14px; }
.codebox .lbl { font: 600 12px var(--f-title); letter-spacing: .16em; text-transform: uppercase; color: var(--g2); }
.codebox .val { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-top: 6px; }
.codebox code { font: 600 clamp(20px, 4.6vw, 28px)/1.2 var(--f-mono); color: var(--navy); letter-spacing: .06em; word-break: break-all; }
.codebox.secret { border-color: var(--ocre); background: var(--ocre-soft); }
.codebox.secret code { color: #7a5f1c; }
.copy { border: 1px solid var(--line); background: var(--white); color: var(--navy); border-radius: 8px; padding: 7px 12px; font: 600 13px var(--f-title); cursor: pointer; white-space: nowrap; }
.copy:hover { border-color: var(--navy); }
.ticket-actions { display: flex; flex-wrap: wrap; gap: 12px; margin: 20px 0; }

/* ---------- Suivi ---------- */
.login-card { max-width: 520px; margin: -28px auto 0; }
.code-input { font-family: var(--f-mono); letter-spacing: .08em; text-transform: uppercase; }

.tracker { list-style: none; margin: 0 0 30px; padding: 0; display: grid; grid-template-columns: repeat(4, 1fr); }
.tracker li { position: relative; text-align: center; padding-top: 38px; font: 600 14px/1.3 var(--f-title); color: var(--g3); }
.tracker li::before { content: ""; position: absolute; top: 9px; left: 0; right: 0; height: 3px; background: var(--mist); }
.tracker li:first-child::before { left: 50%; } .tracker li:last-child::before { right: 50%; }
.tracker li::after { content: ""; position: absolute; top: 0; left: 50%; transform: translateX(-50%); width: 21px; height: 21px; border-radius: 50%; background: var(--white); border: 3px solid var(--mist); box-sizing: border-box; }
.tracker li.done { color: var(--navy); } .tracker li.done::before { background: var(--blue); } .tracker li.done::after { background: var(--blue); border-color: var(--blue); }
.tracker li.current { color: var(--navy); } .tracker li.current::after { border-color: var(--ocre); background: var(--ocre); box-shadow: 0 0 0 6px rgba(185, 146, 48, .2); }
.tracker li.current::before { background: linear-gradient(90deg, var(--blue) 50%, var(--mist) 50%); }
.tracker li:first-child.current::before { background: var(--mist); }

.dossier-head { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: flex-start; gap: 16px; margin-bottom: 26px; }
.dossier-head .ref { font: 600 24px var(--f-mono); color: var(--navy); letter-spacing: .04em; }
.meta { color: var(--g2); font-size: 15px; }
.pill { display: inline-block; border-radius: 999px; padding: 5px 14px; font: 600 13px var(--f-title); letter-spacing: .03em; background: var(--blue-soft); color: var(--blue); }
.pill.closed { background: var(--mist); color: var(--g1); }

details.summary { border: 1px solid var(--line); border-radius: 12px; padding: 0 18px; margin-bottom: 28px; }
details.summary summary { cursor: pointer; padding: 15px 0; font: 600 16px var(--f-title); color: var(--navy); }
details.summary .recap { border: 0; border-top: 1px solid var(--line); border-radius: 0; margin: 0 -18px; }

.thread { display: grid; gap: 14px; margin: 12px 0 26px; }
.bubble { max-width: 84%; border-radius: 14px; padding: 14px 18px; font-size: 16.5px; }
.bubble .who { font: 600 12.5px var(--f-title); letter-spacing: .08em; text-transform: uppercase; margin-bottom: 4px; }
.bubble .when { font-size: 13px; color: var(--g3); margin-top: 6px; }
.bubble .body { white-space: pre-wrap; word-break: break-word; }
.bubble.me { justify-self: end; background: var(--navy); color: #e6edf5; border-bottom-right-radius: 4px; }
.bubble.me .who { color: var(--ocre); } .bubble.me .when { color: #9fb2c7; }
.bubble.them { justify-self: start; background: var(--white); border: 1px solid var(--line); border-bottom-left-radius: 4px; }
.bubble.them .who { color: var(--blue); }
.bubble .atts { list-style: none; padding: 0; margin: 10px 0 0; display: grid; gap: 6px; }
.bubble .atts button { background: rgba(255, 255, 255, .1); border: 1px solid currentColor; color: inherit; border-radius: 8px; padding: 6px 10px; font: 500 14px var(--f-text); cursor: pointer; text-align: left; }
.bubble.them .atts button { color: var(--navy); background: var(--paper); border-color: var(--line); }
.empty-thread { color: var(--g2); border: 1px dashed var(--line); border-radius: 12px; padding: 22px; text-align: center; font-size: 16px; }

/* ---------- Pages de texte ---------- */
.prose h2 { font-size: 24px; margin-top: 38px; }
.prose h2:first-child { margin-top: 0; }
.prose p, .prose li { color: var(--g1); }
.prose ul { padding-left: 20px; }
.prose li { margin-bottom: 6px; }

/* ---------- Pied de page ---------- */
.footer { background: var(--navy-2); color: #a9b9cb; margin-top: 80px; }
.footer-in { display: grid; grid-template-columns: auto 1fr auto; gap: 40px; align-items: center; padding: 36px 16px; }
.footer img { width: 110px; }
.footer-txt p { margin: 0 0 6px; font-size: 15px; max-width: 60ch; }
.footer a { color: #d7e2ee; }
.baseline { font: 600 12px var(--f-title); letter-spacing: .24em; text-transform: uppercase; color: var(--ocre); margin: 0; text-align: right; max-width: 16ch; line-height: 1.6; }

.toast {
  position: fixed; left: 50%; bottom: 24px; transform: translate(-50%, 30px); opacity: 0; pointer-events: none;
  background: var(--navy); color: var(--white); border-radius: 10px; padding: 12px 20px; font-size: 15.5px;
  box-shadow: var(--shadow); transition: opacity .2s, transform .2s; z-index: 60; max-width: calc(100% - 32px);
}
.toast.show { opacity: 1; transform: translate(-50%, 0); }
.spinner { width: 18px; height: 18px; border: 2.5px solid rgba(255, 255, 255, .35); border-top-color: #fff; border-radius: 50%; animation: spin .7s linear infinite; }
@keyframes spin { to { transform: rotate(360deg); } }
.loading { padding: 80px 0; text-align: center; color: var(--g2); }

/* ---------- Impression du reçu ---------- */
@media print {
  .topbar, .footer, .ticket-actions, .copy, .no-print, .toast { display: none !important; }
  body { background: #fff; }
  .ticket { box-shadow: none; border: 1px solid #999; }
  .ticket-top { -webkit-print-color-adjust: exact; print-color-adjust: exact; }
}

/* ---------- Responsive ---------- */
@media (max-width: 960px) {
  .hero-in { grid-template-columns: 1fr; padding: 64px 16px 72px; }
  .guarantees { grid-template-columns: 1fr; }
  .audiences { grid-template-columns: 1fr 1fr; }
  .steps { grid-template-columns: 1fr 1fr; }
  .steps li::after { display: none; }
  .footer-in { grid-template-columns: 1fr; gap: 18px; }
  .baseline { text-align: left; max-width: none; }
}
@media (max-width: 720px) {
  body { font-size: 16px; }
  .wrap { padding: 0 16px; }
  .topbar-in { flex-wrap: wrap; gap: 8px 12px; min-height: 0; padding-top: 10px; padding-bottom: 10px; }
  .brand img { width: 78px; }
  .brand-sep, .brand-txt { display: none; }
  .mainnav { order: 3; width: 100%; margin: 0; overflow-x: auto; }
  .mainnav a { padding: 8px 10px; font-size: 14.5px; white-space: nowrap; }
  .quickexit { margin-left: auto; }
  .section { padding: 56px 0; }
  .panel { padding: 22px 18px; }
  .choices.two, .grid2, .audiences, .steps { grid-template-columns: 1fr; }
  .recap div { grid-template-columns: 1fr; gap: 2px; }
  .progress .lbl { display: none; }
  .tracker li { font-size: 12px; }
  .bubble { max-width: 100%; }
  .ticket-top, .ticket-body { padding-left: 20px; padding-right: 20px; }
  .wizard-nav .btn { padding: 13px 18px; }
  .rays { right: -360px; }
}

/* Utilitaires */
.spacer { height: 18px; }
.mt { margin-top: 44px; }
.small-top { margin-top: 18px; font-size: 14.5px; }
.inline-atts { max-width: 100%; margin: 0 0 16px; }